We are seeking a highly skilled and experienced Software Engineer – MS Dynamics CRM to join our dynamic team.

Experience:

• At least 6 year experience in core areas of CRM (Sales, Service and/or Marketing modules)
• At least 4 year experience in performing in a Business Analyst capacity and mapping business processes
• Experience with Microsoft’s Sure-Step Implementation Methodology
• Experience with integration with third party Marketing tools like Eloqua / Marketo / Social CRM would be advantageous
• At least 4 full lifecycle implementations on MS Dynamics CRM (2013, 2015 would be advantageous)
• English : Fluent

Capabilities:

•  Strong knowledge of Dynamics Architecture and Data Model and proficient with Microsoft Tools
• Capable of under taking complex MS Dynamics CRM configuration as well as customizations
• Ability to develop Microsoft CRM custom workflow assemblies, plug-ins and Java Script Development
• Development capabilities to undertake Microsoft CRM form development and reports with Microsoft SQL Server Reporting Services
• Development capabilities on Microsoft .Net Framework, including C#, VB.Net and integrating Microsoft CRM with Microsoft SharePoint
• Development capabilities  on Power Platform tools and functionalities
• CRM 2015 and above Certification

Education:

Bachelor’s degree in Computer Science, Information Systems, Business Administration or equivalent with an in-depth knowledge of the following process areas:

• Sales Force Automation
• Marketing & Service Management
• Order Management and related Accounts Receivable processes
• Case Management

Special/Additional Qualifications:

• Proven ability at analysing complex problems
• Strong Process management knowledge
• Strong Leadership skills
• Strong communication skills and ability to influence business users to accept best practices and process improvements.
• Ability to interact with suppliers
• Strong presentation skills
• Ability to train users on IT solutions including writing training manuals and user guides.